If you are using Lycamobile and facing a network problem, you are in the right place. Your problem will be solved here. You just take your SIM out, insert it back, and make sure that your SIM fits in the slot.
Then, annually, solve the Lycamobile Network problem by following the below steps.
Lycamobile Network Problem (Steps)
- Find an option named Lycamobile service or Lyca service on your phone. This option is likely to be found in the settings under ‘Tools’, SIM or among the apps.
- You can find Lycamobile service by setting Select Lycamobile>Mode>Mannual>National.
- After selecting ‘National,’ your phone will be returned to a previous page or will start the manual network search by itself.
- By Doing this, Reset your phone without taking the SIM out and start the Manual Search Again.
- Once you are manually connected, restart your phone immediately.
- If, after several attempts, the above method isn’t working, then you have to check the SIM card’s Surface for scratches or cracks. If your SIM is damaged, then you have to go to the nearest retail point to buy the new chip.
I’m not getting complete coverage in a few places.
Network Coverage depends on the location and our network partners. Here, we ask you to keep trying yourself if the problem still is not resolved. Then report to the Customer Service department at “122” from your Lycamobile number.
My Phone shows Emergency Calls are only solved.
Kindly restart your Lycamobile and select the network manually; you may choose Lycamobile or Telstra.
My SIM seems to be damaged, and I’m not able to latch on to a network
If your SIM is Damaged, kindly Visit our nearest Customer Care Franchise to buy a brand new activated Lycamobile SIM and PUK number.
We’ll help you to transfer your old number to your new SIM number within 8 to 12 hours.
After Lycamobile is solved, you can also view the solution of some common problems in FAQs.
It might be an issue with your handset provider, or the mobile phone could be locked, which only allows SIM cards from a particular provider to be used in the handset. More information can be obtained from the handset dealer.
Within 24 hours, the company will provide you with a brand new Lyca Mobile SIM and PUK number if your SIM has been damaged. Please contact Customer Services on 3332 for more information.
Depending on the location and the network partners, the network coverage varies significantly. Try again, and if the problem persists, call Lyca's Customer Service at 3332.
You can select either Lyca Mobile or Telenor as your network manually after restarting your handset.
If you’re unhappy with the current network provider and thinking of changing that, get the PAC code to initiate the procedure.
